If you place an order through the Oriflame Pakistan website, the following terms (“Terms”) will apply for the shipping and delivery of your order. Please note that these Terms are subject to the terms and conditions, policies etc. you agree to by registering yourself as Brand Partner or VIP Customer with Oriflame.

1. Our shipping & delivery services are available from Monday to Saturday of each week (“Working Days”).

2. You may opt for any of the below shipping methods, at the time of placing your ordering

Shipping Speed		Delivery Fee per Order
Coureir Orders Same City 24 to 48 other Cities 48 to 72 Hours		PKR199
COD Orders Same City 24 to 48 other Cities 48 to 72 Hours		PKR 199

 

Note: Handling fee of PKR 75 will be charged in case the order amount is less than PKR 2500

1. Please provide the correct delivery address and mobile number while placing an order to avail timely delivery. The below situations may lead to failed delivery attempts by our logistics service providers-

1.    Incorrect address.

2.    Incorrect phone number.

3.    Refusal to accept package by recipient.

4.    Recipient unavailable to receive package.

5.    Insufficient address and phone number not reachable/ call not received by customer.

In the above situations, Oriflame will not be liable for delay in delivery and/ or to offer any refund of delivery fees. However, we may contact you to schedule another attempt for delivery of your order. In the event, the order is still not delivered post our re-schedule attempt due to reasons attributable to you, your order will be cancelled and the total amount (including delivery fee) of your pre-paid order will be credited to your Oriflame account.

2. We cannot assure delivery to addresses of commercial establishments on weekly offs and / or holidays, as in the case for shops or offices or commercial buildings etc. In such cases, the delivery will be attempted on the next Working Day.

3. We cannot assure delivery in case of a force majeure event, including but not limited to unforeseen circumstances outside our control, strike, natural disaster, containment/local authority restrictions to the delivery locations etc.

4. These Terms can be altered/ modified/ withdrawn at any time at the sole discretion of Oriflame. Your continued use of our delivery and shipping services post modification of these Terms will be deemed acceptance to the revised Terms.